Effective Date:  August 1, 2017

MOROCCO TOURING PRIVACY POLICY

Morocco Touring (“we”, “us”) are committed to protecting and respecting your privacy.

This privacy policy (together with our Terms of Use and any other documents referred to in it sets forth the basis on which any information (which may include personal data) we collect from you, or that you provide to us, through this website will be processed by us. Please read the privacy policy carefully in order to understand our practices regarding your information and how we will treat it.

By visiting this WEBsite (the “Site”) you are accepting and consenting to the practices described in this policy (including as updated or amended from time to time). If, for any reason, you do not agree to the terms of this policy, please stop using the Site immediately.

WHO WE ARE

This Site is operated by Unlock Morocco Travel located at Lot Al Okhowa No. 107, Ouarzazate, 45000 Morocco.

INFORMATION WE MAY COLLECT FROM YOU

When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:

Information you give us, including:

  • Forms filled out by you on the Site;
  • Content of correspondence with us by phone, e-mail or otherwise;
  • Site registration;
  • Subscriptions or orders placed on the Site;
  • Participation in all social media functions on the Site;
  • Reporting a problem or requesting support for the Site; and
  • Any information you choose to provide us.

The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.  When requesting information from us, you will be asked to provide contact information so that we can respond accordingly.

With regard to each of your visits to our Site we may automatically collect the following information:

  • Technical information, including IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • Information about your visit, including the full URL clickstream to, through and from our Site (including date and time);
  • Pages you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page;

INFORMATION REQUESTS

  • When you ask for information regarding a service on the Morocco Touring website, you will be asked for information that is needed to process your inquiry.
  • The information you provide will only be used for the purposes described at the time of your application and where applicable in the Terms and Conditionsthat apply to the service.
  • We collect information from you when you fill out a form, place an order, or when you request a response from us.
  • We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features:
    • To respond to your inquiries and quickly process your transactions.
    • To send periodic emails regarding your services
    • To allow you to interact with our Site, for example by posting comments;
    • To allow you to share information from our Site on third party social media platforms;
    • To comply with legal and regulatory requirements.

INFORMATION WE COLLECT FROM OTHER SOURCES

We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, social networks such as Facebook and Twitter, search information providers, third parties who enable sign on functionality and social network integration) and may receive information about you from them.

If you choose to use features on this Site that connect to your online profiles or social media accounts (“Connected Accounts”), we may collect any information that you permit through your settings on those Connected Accounts. For example, if you log in to our site using your Facebook account and choose to allow Facebook to share your profile with us, we may collect that information. Information we receive from Connected Accounts with your consent may include email address, first and last name, location (hometown and country), gender, date of birth, likes, posts or other social activity. Please review your Connected Account privacy settings to control what information is provided to us through this option.

HOW YOUR INFORMATION MAY BE USED

  • To provide you with information about the services we offer that are similar to those that you have already purchased or inquired about;
  • To provide you, or permit selected third parties to provide you, with information about services we feel may interest you;
  • To notify you about changes to our service;
  • To manage your access to the services;
  • To administer our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our Site to ensure that content is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our Site safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of our Site about goods or services that may interest you or them, if we have received your consent to do so; and
  • To provide or permit third parties to provide targeted advertising via websites you visit about goods or services that you may find interesting (see more on this in our Cookies Policy below).

DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to the following:

  • Business partners, suppliers and sub-contractors in order to provide you with a service or with information about promotions and offers;
  • Aggregated, anonymized or other data to advertisers, advertising networks and social networks that require the data to select and serve relevant adverts to you and others. We may also use aggregate information to help advertisers reach the kind of audience they want to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience;
  • Third party companies including Facebook and Twitter that provide a broad range of online solutions, from traffic analysis and advertising to user experience enhancements. We will share only the personal data required to for these companies to perform their functions and will not allow them to use this data for any other purposes;
  • Analytics and search engine providers that assist us in the improvement and optimization of our Site.

We may also disclose your personal information to third parties:

  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use, or to protect the rights, property, or safety of our customers, or others;
  • To any other third party with your prior consent to do so;
  • Your personal information will not be disclosed to other companies except in circumstances advised to you at the time you apply for a service;
  • We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy;
  • In connection with any legal proceedings or prospective legal proceedings;
    In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  • We do not disclose your personal information to any third party for promotional purposes. Your personal information is shared with third parties only for reservation purposes after you secure your reservation after the payment process; and
  • We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

STORAGE OF DATA

The security of your personal information is important to us. All information you provide to us is stored on our secure servers.  We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.  Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  We use regular Malware Scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

All financial transactions processed through PayPal are not stored or processed on our servers.

We may be legally obligated to hand over your data to public authorities.

Should a data breach occur we will notify the users via email within seven (7) business days.

INFORMATION ABOUT OUR USE OF COOKIES AND TRACKING TECHNOLOGIES

Our Site uses cookies and other similar technologies (as described below) to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site, allows us to improve our Site and provide you with tailored content and advertising.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive.  Other session information (marked lists, search terms) is recorded with an expiration date. The following information is stored in the cookies:

IP address

Session number

Identification number for online payments, if used.

When we collect personal data from you in connection with a transaction we may extract some information about that transaction in an anonymous format and combine it with other anonymous information.

This anonymous information is used and analyzed only at an aggregate level to help us understand trends and patters. None of this information is reviewed at an individual level. If you do not want your transaction details used in this manner, you can either disable your cookies or opt-out at the order or request stage.  We do not associate the information stored in a visitor’s cookie with any other personal data about that visitor.

We use the information that we collect to measure the number of visitors to the different areas of our website, and to help us make our website more useful to visitors. This includes analyzing these metrics to periodically to measure the traffic through our servers, the number of pages visited and the level of demand for pages and topics of interest. We may keep track of the domains from which people visit and we also measure visitor activity on Morocco Touring’s website, but we do so in a manner that we keep the information anonymous. The logs may be preserved indefinitely and used at any time and in any way to prevent security breaches and to ensure the integrity of the data on our server

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Google

Our Site may use Google AdSense to publish advertisements.  When you view or click on an advert a cookie will be set to help better provide advertisements that may be of interest to you on this and other websites.  You may opt-out of the use of this cookie by visiting Google’s Advertising and Privacy page: http://www.google.com/privacy_ads.html.

Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our Site, including certain personalized features, if you delete or disable cookies.

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.

https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on their visit to our Site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented (or may implement in the future) the following:

  • Google Display Network Impression Reporting
  • Demographics and Interests Reporting
  • Google AdSense
  • Double Click Platform Integration

Third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data for us regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:  Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

We, or our third party partners, may employ a software technology called web beacons (also known as web bugs, clear gifs or pixels) which helps us understand what content is effective, for example by counting the number of users who have visited these pages. Web beacons are tiny graphics with a unique identifier, similar in function to cookies, and are used to let us know when content is viewed. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages. We, or our third party partners, may tie the information gathered by web beacons to the other information we collect about you.

We will not sell your information to any third parties.

By continuing to use our website, you agree to our cookie policy.

SOCIAL MEDIA

Our Site includes Social Media features, such as the Facebook Like button. These features may collect your IP address, which page you are visiting on our Site, and may set a cookie to enable the feature to function properly. Social Media features and widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these features are governed by the privacy policy of the company providing it.

You can log in to our Site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.  Services like Facebook Connect give you the option to post information about your activities on this Site to your profile page to share with others within your network.

CHILDREN

This Site is not directed toward children under 13 years of age nor does Morocco Touring knowingly collect information from children under 13 without parental consent and in compliance with applicable laws.

YOUR RIGHTS

You may request a copy of the personal information held by Morocco Touring about you and may request the correction of incorrect data, or request deletion of such data by contacting us as described in the “Contact” section below. We may require you to prove your identity with approved identification if you request this information.  Currently the processing fee for such information is €10.00. If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete or remove it by contacting us as described in the “Contact” section below.  We will respond to your request to access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services.  We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you.  You may elect to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, or by contacting us as described in the “Contact” section below.

LINKS TO THIRD PARTY WEBSITES

You may find links to third party websites, advertisers and affiliates throughout the Morocco Touring website. Please note that if you follow a link to any of these websites, these websites have their own privacy policies and Morocco Touring does not accept any responsibility or liability for these policies or content on third party sites.  If you come to the Morocco Touring website via a link from a third party website, they may also send us personal information about you.

CHANGES TO OUR PRIVACY POLICY

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this frequently to see any updates or changes to our privacy policy. Any change will be listed here.  If you do not approve or agree with any change to our privacy policy, you should stop using our website immediately.

CONTACT US

Any comment question or request regarding this privacy policy should be addressed to:

contact@moroccotouring.com

If at any time you wish to unsubscribe from receiving any future emails you can email us at:  contact@moroccotouring.com and we will remove you from all future correspondence.

By continuing to use our website and freely submitting your data to us, you agree to our privacy policy.

Last edited on October 6, 2018.